I am seriously considering bringing on Moodle as our company’s first LMS but I am a little nervous about setup and support. I recently had a discussion with a high school teacher going through the aches and pains of using Moodle with his classes and he is having a much harder time getting other teachers in his district to take advantage of Moodle.
Although I work in the corporate sector, I work with a team of “Trainers” that could be described as Teachers. I have a hard time getting the Trainers to take advantage of any technology that might be a little complicated. If they become frustrated on their first experience there is a rare opportunity for a second chance. I would hate for this to happen with any LMS.
So, how do you overcome the support hurdles that may come along with an open source solution such as Moodle? I referred the Teacher to Moodle.com for outsourced support but I wasn’t able to give him any kind of cost estimate.
I’m coming to the conclusion that I need to give some of the more expensive options a second and third look. Although they are more expensive at startup it may be cheaper than occurring expenses at each roadblock with a Moodle implementation.